Senior Care Records.

Complaint Investigation Report

Paulette, Phoebe & Howard's Family Home, Lincoln10/14/2025Licence 317005123

Census4
Date signed10/14/2025 01:34:04 PM
The inspector’s account

317005123-10-14-2025-59-AS-MSEY-DMGMP8-20251015094641

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/07/2025 and conducted by Evaluator Melissa Parks

COMPLAINT CONTROL NUMBER: 59-AS-20251007135629

Facility staff transporting residents under the influence of marijuana.

Licensing Program Analyst (LPA) Melissa Parks arrived unannounced on Tuesday October 14, 2025, to conduct a complaint investigation regarding the above allegation. LPA met with Administrator Howard and explained the purpose of the visit.

LPA interviewed staff regarding the allegation. LPA learned that staff was driving R1 to and from their day program until transportation was established. Staff had a habit of smoking black and mild/cigars but never when transporting R1, around the clients, or inside the facility. Staff denied ever using marijuana.

Based on information obtained during the investigation, LPA finds the allegation to be UNSUBSTANTIATED- a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Exit interview. A copy of this report was emailed to the Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction