Senior Care Records.

Complaint Investigation Report

Happy Life Villa, Lincoln04/24/2023Licence 315002198

Census4
Date signed04/24/2023 12:15:31 PM
The inspector’s account

Allegation: Facility staff not fingerprint- cleared.

LPA reviewed staff files for (3) staff, including photo ID, and observed that all staff are fingerprinted cleared and associated. LPA obtained a staff roster which indicated there had not been any staffing changes over the past 12 months.

Allegation: Staff are using drugs while on duty.

Complaint alleges that staff are using drugs while on duty. Based on interviews with staff and LPA's observations on 3/30/2023 and on 4/24/23, staff were observed to be competently assisting residents and able to perform their jobs.

Allegation: Facility staff are abusing residents.

Based on interviews with staff and resident in addition to LPA's observations on 3/30/2023 and on 4/24/23, staff are not abusing or neglecting residents. Residents appeared to be groomed and well cared for. LPA observed (4) residents watching television during inspection on 3/30/2023 and did not observe any physical bruising on any residents.

Based on information obtained, LPA finds the allegations to be UNFOUNDED- means that the allegations are false, could not have happened, and/or are without a reasonable basis.

Exit interview. A copy of this report was emailed to the Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction