Complaint Investigation Report

Staff is providing an unknown substance to resident.

Through observations and interviews the facility is not providing an unknown substance to residents in care. R1 stated they feel tired after they eat. S1 stated that R1 likes to prepare their own meals, but will continue to monitor R1 as they have type 2 diabetes and food can affect his tiredness. S1 provided LPA with a copy of the menu along with R1’s medical assessment which stated that R1’s blood sugar needs to be monitored. R2 stated they do not believe anything is being added to the food.

Staff does not ensure facility is free of mold.

During a tour of the facility, no mold was observed on the premises. R1 explained their concern stemmed from the runoff valve from the AC unit. LPA inspected runoff and observed water on the side of the facility near a drain. AC unit has not been relocated and is original to the facility. LPA observed no concerns with mold at this facility.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED.

No deficiencies cited. Exit interview conducted and a copy of the report was provided to administrator .