Complaint Investigation Report

Staff mismanages residents' medication records.

Records reviewed indicated that medication lists from the physician’s do not completely match the medications at the facility for each resident. Centrally stored medication forms are being utilized but not fully completed accurately based on medication list from physicians. Observations indicated that medication is not being kept in it’s original container but being placed in a weekly administration container for each resident in care. Observations also indicated that there are medications stored that are expired or not on the current medication list for each resident. Therefore, the allegation staff mismanages residents’ medication records is substantiated.

Based on the information obtained for the allegation above, the allegation are SUBSTANTIATED- A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Exit interview conducted with Executive Director and a copy of the report and appeal rights was provided.