Complaint Investigation Report

Allegation: Staff did not meet residents’ needs

LPA Parks interviewed staff who stated there have always been 2 staff members to provide care and supervision for the overnight shift. LPA Parks reviewed staffing schedules which corroborate that there are at least 2 staff on the NOC shift. No staff interviews acknowledged that there have been any shifts were a sole staff member is at the facility to provide care and supervision for all staff.

Based on the evidence provided, the preponderance of evidence standards was not met, therefore, the above allegations are found to be UNFOUNDED. An unfounded allegation means that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. A copy of this report was provided to the facility.