Complaint Investigation Report

Allegation: Staff did not ensure that facility is free of pests

LPA interviewed the facility Administrator who stated that there were ants observed by the beverage machine. The Administrator stated that this machine was then moved inside the kitchen, to prevent spills from residents. LPA reviewed pest control documents which stated that there was no evidence of pests in the facility. Facility staff interviews stated that they have not observed ants in the facility in a long time.

Based on information obtained during the investigation, LPA finds the allegations to be

UNSUBSTANTIATED- a finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred,

Exit interview conducted. A copy of this report was provided to the facility.