Complaint Investigation Report

LPA investigated the allegation, “Staff did not safeguard resident’s P & I funds.” Based on record review, interviews, it was documented that R1’s funds were used to purchase items such as cable connection, pharmacy co-pays, body wash, and coloring books for in-home activities. A wheelchair was purchased using R1’s P&I funds on November 19, 2025. Resident cash resources entrusted to the licensee for safekeeping must not be commingled with or used as facility funds. The use of R1’s P&I funds for the purchase of durable medical equipment (a wheelchair) constitutes misuse of resident cash resources. The wheelchair is a facility responsibility under the provision of care and services and should not have been purchased using R1’s personal money. By using resident funds for this purpose, the facility failed to safeguard R1’s personal property.

Based on LPAs observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . California Code of Regulations, Title 22, and the California Health and Safety Code are cited on the attached LIC9099-D.

An exit interview was conducted, and a copy of the report and appeal rights were provided.