Complaint Investigation Report

Staff did not provide responsible party resident's records.

Interviews conducted with Administrator indicated that records that were requested were given to the responsible party on the day the resident moved out. It was a verbal request made by Resident R1’s responsible party to the Administrator who gave the documents prior to R1 leaving the building. Therefore, the allegation staff did not provide responsible party resident’s records is unsubstantiated.

Based on interviews conducted, observations, and records reviewed, the preponderance of evidence standards have not been met. Therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted. A copy of this report was provided. Signature on these forms acknowledges receipt of these documents.