Complaint Investigation Report
315920040-8-19-2025-59-AS-TORZ-DKST2P-20250822142105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2025 and conducted by Evaluator Todd Tryon
COMPLAINT CONTROL NUMBER: 59-AS-20250520151357
Staff are not permitting resident to leave the facility
Staff are not permitting resident to have visitors
On August 19, 2025 LPA Tryon visited the facility to complete the complaint. LPA met with Interim Executive Director Tony Sellers and spoke by phone with covering ED Alyssa Sellers.
LPA has interviewed witnesses, resident, Directors and staff.
In speaking with witnesses, LPA learned that on at least one occassion, family members came to visit resident R1 at the facility. They were told by the ED at the time that R1 could not go into the community with them; and that they needed to leave. Therefore, the allegations that staff are not permitting resident to leave the facility; and staff are not permitting resident to have visitors is Substantiated. A finding of substantiated means that the allegation is valid because a preponderance of the evidence standard has been met.
Deficiency cited as per Title 22 Regulations and the Health and Safety Code.
Appeal rights provided, exit interview conducted.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction