Complaint Investigation Report

Regarding the allegation that residents are not receiving adequate care and supervision, LPA has visited the facility and toured on several occasions, spoken with staff and residents, visited residents in rooms/toured rooms, reviewed care plans. LPA finds no evidence that residents are not getting adequate care. Allegation is unfounded.

Regarding the allegation that staff are being sexually inappropriate towards residents: LPA has spoken with staff and management. The allegation stated that a RESIDENT had made advances with a staff member, who refused. Resident then made the statement that "other" staff do it. In speaking with staff, it was stated that there had been a resident quite some time ago that would approach staff with propositions. No one was aware of anyone following through with these requests. The resident may have made a statement about other staff, but there is no evidence to show that anything actually happened at any time. When management was made aware of the situation, the resident was relocated out of the facility. It would appear that the company took appropriate action at the time. Allegation is unfounded.