Complaint Investigation Report

[continued] to the excess rains recently, flooding, construction going on in an adjacent property, etc. The facility has an ongoing contract with Clark Pest Control. Clark staff normally come out to the facility one time per month to check and do maintenance of pest control. As soon as the pests were noted recently, the facility contacted Clark right away and increased visits to twice a week, until the issue is resolved. This was verified by paperwork from Clark provided by ED. Therefore, although it is true that there have been rats/pests seen in the building, the staff IS doing something about it and Clark Pest Control continues to work to abate the problem. Therefore, the allegation is Unfounded.

A finding that an allegation is UNFOUNDED means that the allegation is false, could not have happened, and/or is without a reasonable basis.