Complaint Investigation Report

317000237-12-12-2024-59-AS-KHOS-DCFQEV-20241230110659

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/06/2024 and conducted by Evaluator Todd Tryon

COMPLAINT CONTROL NUMBER: 59-AS-20241206144513

Resident in care had access to centrally stored medications

On 12/12/2024 LPA Tryon visited the facility to complete the complaint. On this date LPA met and spoke with resident involved.

LPA has spoken with resident, Executive Director and staff.

LPA learned that recently Resident R1 was discovered to have a bottle of Tylenol in room. LPA learned that R1 had purchased the medication, not being aware that any medications must be centrally logged, stored and locked in the medication room by staff, and that a doctor prescription is needed. When R1 became aware of this, the medication was given to staff, stored and locked, and a precription was obtained for the medication from the physician. Staff are now handling the medication and R1 receives it as needed.

Since the facility was not previously made aware of the medication being present; it was turned over immediately, staff cannot violate resident rights by randomly searching through resident apartment or belongings without resident permission; and staff had no reason to suspect anything was there or to even ask permission to look, the allegation is unfounded. A finding of unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview conducted.