Complaint Investigation Report

317000237-12-29-2021-25-AS-KHOS-CBPLEG-20220216074129

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 520 COHASSET RD., STE. 170

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/20/2021 and conducted by Evaluator Todd Tryon

COMPLAINT CONTROL NUMBER: 25-AS-20211020143030

Staff do not observe food service sanitation practices.

LPA Tryon visited the facility on 12/29/2021 to continue working on the complaint. LPA met with Administrator Arend Verweij.

LPA has spoken with Administrator, met with kitchen staff, toured the dining room and kitchen, and interviewed 7 residents.

LPA found the dishes/glasses/cups, silverware, etc. in the cabinets/dispensing areas to be clean and sanitary LPA did find that there were still dirty dishes on the dining tables from lunch; but there were no residents present. Staff had not had a chance to bus the tables and complete the dishwashing, as LPA was in the facility right after lunch. Residents who LPA spoke with generally had no issues with the cleanliness of the diningroom or kitchen; or the facility in general.

LPA has inspected the facilty kitchen/dining area, dishes, spoken with residents and staff. LPA finds no evidence that the staff do not observe food service sanitation practices. The allegation is unfounded,. A finding of unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview conducted.