Facility Evaluation Report

A Non-Compliance conference was conducted today online using Microsoft Teams Meeting. The purpose of this meeting is to discuss two substantiated complaints and citations issued. Present in the meeting is Regional Manager Alycia Berryman, Licensing Program Manager Troy Ordonez, Licensing Program Manager Laura Munoz, and Licensing Program Analyst Kerry Hiratsuka. Licensee/Administrator Paunitta Gray represented the facility. The purpose of this non-compliance conference process was explained during this meeting.

The facility had citations issued because of absence of supervision which was the result of two minor children left alone with two residents with no staff at the facility; a caregiver working with no criminal record clearance and no training while licensee was out of the country; the licensee’s husband not having criminal record clearance and working while the licensee was out of the country; not seeking medical attention for a resident who fell and complained of pain after the fall; not enough staff supervision to meet the resident needs due to resident falling and the caregiver unable to assist resident off the floor and that caregiver had to call the licensee’s husband to assist picking up the resident; the facility air conditioner broken while the licensee was out of the country and no plans were put into place to ensure the residents had coverage to meet their needs.