Complaint Investigation Report
Census64
Date signed05/17/2023 04:29:25 PM
LPA investigated allegation, "Facility staff are not answering residents' call lights for assistance." LPA interviewed care staff in which they stated they respond as quickly as possible when a resident calls for assistance. LPA interviewed 3 residents in care in which they stated staff respond to their call light whenever they need care however at times it can take a long periods of time. Due to the information gathered, LPA finds allegation to be UNFOUNDED.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction