Complaint Investigation Report

314700025-3-16-2023-47-HC-CVAG-CQLRMJ-20230405130846

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/29/2022 and conducted by Evaluator Michael Drake

COMPLAINT CONTROL NUMBER: 47-HC-20220729090045

HCA is not fingerprint cleared/exempted and registered to work

On July 29, 2022, HCSA Todd Borcher spoke with licensee, Anne Hidalgo regarding the above complaint allegation.

The licensee admitted that Staff #1 did work a shift for the Home Care Organization (HCO), but is not currently working for the HCO. Licensee stated that she is unsure why the Staff #1 is still on the HCO roster, and would remove them. Additionally, the licensee stated that they would not schedule the Staff #1 until their status showed as "registered." A review of Guardian showed that Staff #1 was not cleared/exempted and registered at the time of their shift. Staff #1 was disassociated from the HCO on 08/03/2022.

Based on the HCSA's interview and research conducted, the preponderence of evidence standard has been met, therefor the above allegation is found to be SUBSTANTIATED. Health and Safety Code are being cited on the attached 9099D. Appeal rights provided.