Senior Care Records.

Facility Evaluation Report

Hills of Shay Del, the, Yorba Linda06/15/2026Licence 306006118

Capacity6
Census4
Date signed06/15/2026 11:18:14 AM
Name of licensing program analystEdward Kim
Name of licensing program managerLourdes Montoya
The inspector’s account

On June 15, 2026, at 8:00 AM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced case management visit for a Health and Safety check. LPA Kim met with Administrator (ADMIN) Heddymae Oyson and explained the purpose of the visit.

LPA Kim conducted a health and safety check. During the visit, LPA toured the facility and observed the following: LPA observed two staff on duty providing care to four residents. Facility maintained ample 2-day perishables and 7-day non-perishables in the kitchen. Staff stated food gets delivered one time per week. Resident hygiene supplies are stored in their bathrooms and extra supplies in the garage. The hot water temperature measured at 105.6 degrees F and 106.5 degrees F. The indoor temperature measured at 77 degrees F. All smoke detectors and carbon monoxide detectors were operational. All emergency disaster supplies were prepared and available in the garage. Facility land line (714) 646-9615 was tested and remains available. No obstacles observed in the backyard. Staff #1 on LIC 500 was not cleared and not associated to the facility. Residents interviewed stated satisfaction with facility services and denied any issues with food supply or utilities. LPA conducted interviews with three residents and two staff. LPA observed valid certificate of liability insurance effective April 2, 2026, and expires on April 2, 2027. LPA spoke with residents and resident responsible parties who stated they were provided written notices that the Department is commencing proceedings to revoke the facility's license. The notice did not state the correct contact information for the Department of Social Services Community Care Licensing Division Adult Senior Care Program Orange County Regional Office address and phone number. The notice did not state to contact the department if they were to seek the license status of the facility. LPA Kim observed the facility has a notice posted to inform all residents and residents' responsible parties about the Department is commencing proceedings to revoke the facility's license.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction