Senior Care Records.

Facility Evaluation Report

Hills of Shay Del, the, Yorba Linda03/02/2026Licence 306006118

Capacity6
Census5
Date signed03/02/2026 12:05:54 PM
Name of licensing program analystEdward Kim
Name of licensing program managerLourdes Montoya
The inspector’s account

On February 5, 2026, at 8:00 AM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced case management visit for a Health and Safety check. LPA Kim met with Administrator (ADMIN) Heddy Mae Oyson and explained the purpose of the visit.

LPA Kim conducted a health and safety check with ADMIN Oyson. During the visit, LPA toured the facility and observed the following: LPA observed two staff on duty providing care to five residents. Facility maintained ample 2-day perishables and 7-day non-perishables in the kitchen. Staff stated food gets delivered one time per week. Resident hygiene supplies are stored in their bathrooms and extra supplies in the garage. The hot water temperature measured at 113,1 degrees F to 114.7 degrees F. The indoor temperature measured at 71 degrees F. All smoke detectors and carbon monoxide detectors were operational. All emergency disaster supplies were prepared and available in the garage. Facility land line, (714) 646-9615 was tested and remains available. The patio area fan was not operating as intended. No obstacles observed in the backyard. The grass is overgrown in the backyard and front yard. All staff on LIC 500 are cleared and associated to the facility.

Staff stated they did not receive their February 28, 2026 payment. They did mention that the facility informed them that since the payment was on the weekend, they would receive payment on March 2, 2026.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction