Complaint Investigation Report

Four out of the four staff interviewed indicated that three meals and snacks are offered to the residents daily. Due to conflicting details, LPA is unable to corroborate with the allegation.

Therefore, based on the observations made, interviews which were conducted, and the records that were reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation: Residents are not provided proper food services is deemed UNSUBSTANTIATED.

An exit interview was conducted with Administrator Leonora Amorsolo, and a copy of the complete report was emailed to the administrator at the end of the visit.