Complaint Investigation Report

Allegation: Licensee is not ensuring the facility Administrator is qualified.

It is alleged that Executive Director Austin Morris does not possess an RCFE Administrator Certification.

During a complaint investigation visit, the LPA observed the Administrator’s Certificate displayed at the facility entrance. The certificate lists Chad Coleman as the Administrator, with an effective date of January 10, 2023, and an expiration date of May 10, 2025. Upon further investigation and review of the CDSS Administrator Certification Online Application Portal, the LPA confirmed that Chad Coleman submitted all required documentation and completed the necessary training for his certification renewal. It was also verified that Chad Coleman is the current Facility Administrator, and that Austin Morris is not required to hold an Administrator certification.

Based on the information gathered during the investigation through observations and document review, the allegation mentioned above is deemed Unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis.

Exit interview was conducted and a copy of the report was provided to Executive Director Austin Morris.