Complaint Investigation Report

306006421-5-7-2024-22-AS-LMOA-D5Q8BG-20240528222219

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/02/2024 and conducted by Evaluator Jerome Haley

COMPLAINT CONTROL NUMBER: 22-AS-20240502113510

Unqualified staff are allowed to work at the facility

Licensing Program Analyst (LPA) Jerome Haley made unannounced visit regarding a complaint that was filed May 2, 2024. LPA Haley was greeted by staff and explained the reason for the visit.

Regarding the allegation: Unqualified staff are allowed to work at the facility.

2 of 2 staff members interviewed denied the complaint allegation.

Staff 1 (S1) provided a copy of a valid Administrators Certificate, work, and employment history for Staff 3 (S3).

Based on the information gathered during the investigation through interviews and document review, the allegation mentioned above is deemed Unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted, and a copy of this report was provided.