Complaint Investigation Report

The investigation into the allegation, facility is unsanitary, revealed the following. It was reported that the kitchen, bathrooms and client rooms were not clean and that the client's bedding was not clean. LPA inspected the facility including the client rooms and bathrooms. LPA observed the facility is clean and organized. LPA did not observe any deficiencies during the inspection of the facility Based on the evidence gathered the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.

The investigation into the allegation, facility is not maintained in good repair, revealed the following. It was reported that knobs were missing on cabinets in the bathroom and the doors of the hall closet/pantry. During the inspection of the facility LPA did not observe any missing knobs. LPA did not observe any physical plant deficiencies during the inspection of the facility. All lights were operational, all door knobs and locks were functional. Based on the evidence gathered the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.

The investigation into the allegation, facility did not safeguard client's P&I money, revealed the following. LPA observed the P & I monies are kept locked in a cabinet. Each client has their own lock box (stored in the locked cabinet) which contains their P & I monies. LPA and the house manager reviewed the P & I monies, no discrepancies observed. Based on the evidence gathered the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.

The investigation into the allegation, facility is missing documents in client charts, revealed the following. LPA reviewed 4 client files. LPA observed all client files had, admission agreements, physician's report, medication administration record, functional assessment, Individual Program Plan (IPP), emergency contact information and consent forms. No discrepancies observed. Based on the evidence gathered the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.