Complaint Investigation Report

306005362-5-16-2023-22-AS-SSAS-CS42QY-20230522173644

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/17/2023 and conducted by Evaluator Celine DePerio

COMPLAINT CONTROL NUMBER: 22-AS-20230117155902

Facility failed to retain proper record of client's funds

Licensing Program Analyst (LPA) Celine De Perio conducted a subsequent visit to the facility for the complaint received on 1/17/23. LPA De Perio explained the purpose of today's visit, was greeted and granted entry by House Manager (HM) Marie Voelker, who contacted administrator (AD) Phil Tran.

During this visit, LPA De Perio reviewed and obtained the following documents: P&I ledger for client 1 (C1) between the dates of August 2022-December 2022.

Based on the information provided, the findings issued on 4/27/23, remains to be UNSUBSTANTIATED.

An exit interview was conducted with HM Voelker and AD Tran via phone call. A copy of this report was provided and explained to the facility.