Complaint Investigation Report, 04/27/2023 — LP Care Home, Westminster CA

LPA reviewed the following documents such as but not limited to: LIC500, client roster, client (C1) social security updates between the dates of October 2022-December 2022, financial documents for C1 such as: bank statements and transactions, and care plan, physician report, needs and services plan, incident reports, progress notes, medical history regarding C1.

Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED.

This department has investigated the complaint alleging that facility failed to retain proper record of client's funds. LPA conducted a total of 6 interviews which consisted of staff, clients and family members. 3 out of the interviews conducted did not corroborate with the allegation, of which the 3 interviews stated that the facility has a designated binder that keeps track of client funds such as: transactions and receipts, and facility administrator has copies of each financial statements per client. LPA reviewed the following documents such as but not limited to: LIC500, client roster, client (C1) social security updates between the dates of October 2022-December 2022, financial documents for C1 such as: bank statements, transactions, receipts, purchases and transactions.

For today's visit, no citation was issued.

An exit interview was conducted with HM and a copy of this report was provided and explained to HM.