Senior Care Records.

Complaint Investigation Report

Keen Home Harvard, Westminister01/08/2026Licence 306006299

Census6
Date signed01/08/2026 05:54:07 PM
The inspector’s account

California Code of Regulation (CCR), Title 22, Division 6, 87211(a)(1) states, "A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below." Falling and being injured qualify under, CCR 87211(a)(1)(D), "Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident." R1's responsible party/power of attorney (POA) verified they received a report and were called twice regarding this incident. R1's responsible party/power of attorney (POA) was notified the same day as the reported incident, therefore the allegation is deemed unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted with the Administrator and a copy of the report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction