Senior Care Records.

Facility Evaluation Report

High Hopes Head Injury Program, Tustin07/25/2025Licence 306000959

Capacity120
Census0
Date signed07/25/2025 10:39:21 AM
Name of licensing program analystAndrea Mendivil
Name of licensing program managerAlisa Ortiz
The inspector’s account

Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to the facility today to conduct an Annual Required Evaluation. LPA was greeted and granted entry by Mark Desmond, Administrator and explained the reason for the visit.

The facility is a two-story industrial building with an approved fire clearance 120 participants. It is attached to several businesses who share the building, today there were zero clients present as the facility uses Friday as an admin day.

LPA was shown the marketing video, toured the facility and inspected the physical plant, There are various rooms for physical therapy, occupational therapy, computer labs, art therapy and cognitive instruction and robotics equipment throughout the facility.

LPA toured the staff/ kitchen area and found there were no sharps or detergents accessible. Clients provide their own lunches and Day Program does not handle client medications. Clients are able to store their lunches in a refrigerator and LPA observed a locked staff room with a refrigerator, washer, dryer and supplies.

LPA observed the check-in area, at the rear of the building, where clients are transported and enter.

The hot water temperature measured between 108.6 and 110 degrees Fahrenheit in the public men and women's restrooms. The facility tests fire alarm and smoke detectors quarterly with American Alarm Systems. All alarms are operational and are interconnected with three adjacent businesses in the industrial building.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction