Complaint Investigation Report

Per interviews with 5 out of 5 staff deny R1 was left in soiled diaper for an extended period of time. Based on interviews with staff stated they cue residents before and after breakfast, lunch and dinner and if resident's display signs of needing to use the restroom. Based on interviews with 7 out of 7 residents stated all of their needs are being met.

Per interviews with 3 out of 5 staff that provide bathing assistance stated that R1 received 2 showers per week as stated in their care plan. Per review of end of shifts notes R1 showers were scheduled on Tuesday and Fridays and per review were given.

Therefore based on the preponderance of evidence through records reviewed and interviews the allegations that Staff allowed resident to be left in soiled clothing for extended periods of time and Staff did not provide resident with bathing assistance is determined to be UNSUBSTANTIATED, meaning that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

An exit interview was conducted and a copy of this report was provided.