Complaint Investigation Report

306005901-6-10-2024-22-AS-LMOA-D7PT8Q-20240731143036

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/04/2024 and conducted by Evaluator Jerome Haley

COMPLAINT CONTROL NUMBER: 22-AS-20240604120144

BEACH TERRACE ASSISTED LIVING AND MEMORY CARE

Licensing Program Analyst (LPA) Jerome Haley made an unannounced visit regarding a complaint that was filed June 4, 2024. During the investigation, interviews were conducted, and documents were reviewed.

Regarding the allegation: Staff hit a resident.

7 of 7 individuals interviewed denied having knowledge of the complaint allegation above. Staff 2 (S2), Staff 3 (S3), and Staff 5 (S5) all said they were not aware of any staff hitting a resident. Staff 1 (S1) denied the allegation and revealed the hitting of a resident would prompt an investigation and immediate termination.

Based on the information gathered during the investigation through interviews, the Department is unable to ascertain if the allegation occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, the allegation is deemed Unsubstantiated.

An exit interview was conducted, and a copy of this report was provided.