Home Care Organization Evaluation Report

Enforcement Analysts (EAs), Mila Quinto and Ryan Chan, with the Home Care Services Branch (HCSB) conducted an on-site inspection for the purpose of a biennial inspection. The EAs met with the designee, Martha Resendiz. EA observed the posting of the license and operating business hours. Business operating hours are from 9:00am -5:30 pm, Monday and Friday.

During the inspection, the EA reviewed personnel records for licensee, designee, and Home Care Aides including fingerprint status', registry status', Tuberculosis (TB), and required training. The Home Care Organization’s (HCO’s) business records were also reviewed during the visit including the insurance requirements.

Based on the file review, EA informed the licensee of the following violation observed and being cited in accordance with Health and Safety Code 1796.44(c) Training Requirements. See HCS809D.

An exit interview was conducted, a copy of this report (HCS809 and HCS809D), staff records review (HCS 859) and appeal rights were provided to the designee, Martha Resendiz via email.