Complaint Investigation Report

During the initial visit conducted on 04/27/23 and visit conducted on 05/24/23 LPA Ramirez observed that facility only uses a sign in/out sheet for two of four clients in care. Per AD Client 1 (C1) does not have a sign in and out sheet because C1 only goes out with the caregivers and other clients as a group. Four of seven individuals interviewed confirm the allegation.

Based on LPA's observation and information gathered during the investigation, the preponderance of evidence standard has been met, therefore the following allegation: facility failed to follow their own facility sign out procedures is deemed SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8 is being cited on the attached LIC 9099D.

An exit interview was conducted with AD Conanan and a copy of this report and the Appeal Rights were provided at the time of this visit.