Complaint Investigation Report

Licensee had binders with envelopes for clients Personal &Incidental (P&I) funds as well as employment funds. LPA observed six binders and envelopes for P&I and five binders for employment funds.

There is more than $2000 in each clients personal an incidental funds

Per investigation observations, LPA counted current P&I funds on two different visits. On one visit conducted on 7/28/2022, LPA counted that clients’ funds ranged from $149.00 to $562.56 in cash for clients. On 2/1/2023, LPA counted P&I funds for clients which ranged between $130.40 to $482.70.

Based on information gathered from investigation, the allegations upstairs bathroom is dirty, Administrator keeps all clients money in cash at the residence, and There is more than $2000 in each clients personal & incidental funds was deemed UNSUBSTANTIATED meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred as reported.

An exit interview was conducted with Licensee Laurence and copy of report was discussed and provided to Licensee.