Complaint Investigation Report

Interviews with staff stated that reason for eviction had to do with clients responsible party not making timely payments. Interview with family stated that family member never received a call or eviction notice from facility staff. Interview with family stated that post dated checks for rent was provided to facility for Client 1 & Client 2. Interview with witness states that facility claims clients conservator owed facility money and had financial issues pending. Interview with witness states that facility did not provide information regarding eviction notice to conservator. Due to lack of supportive information and inconsistencies in statements the allegation Facility issued an unlawful eviction is deemed UNSUBSTANTIATED, meaning that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred as reported.

An exit interview was conducted with Licensee Vernell Laurence and a copy of this report was provided to the facility.