Senior Care Records.

Complaint Investigation Report

Ivy Terrace at Santa Ana, Santa Ana05/09/2025Licence 306006018

Census57
Date signed05/09/2025 09:50:56 AM
The inspector’s account

Based on a review of seven residents’ medication and their MAR, there were no issues observed. LPA observed medications are being administered accurately and doses are recorded correctly on residents MAR. Furthermore, LPA observed that each medication for the seven residents’ medication reviewed have a complete prescription and that their medications are kept in its original container. Resident interviews conducted also revealed that seven out of seven residents receive their medication as prescribed and on time. Seven out of seven residents also reported that they did not have any concerns regarding staff administering medication. Based on the evidence gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction