Senior Care Records.

Complaint Investigation Report

Ivy Terrace at Santa Ana, Santa Ana08/10/2023Licence 306006018

Census42
Date signed08/10/2023 11:42:32 AM
The inspector’s account

R1 was put on an Interim Service Plan which indicates to caregivers that there has been a change in medication which may have side effects. This alerts the caregivers to be mindful of resident change in condition or medication side effects. Caregivers sign acknowledgement of the Plan and it is kept in the caregiver's binder. Facility provided a copy of the plan to LPA. Resident was started on a low dosage of Olanzapine and is being monitored by physician and Hospice. LPA observed R1 relaxing in the facility during the visit. Based on observations and interviews conducted, the allegation is deemed UNFOUNDED, meaning the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted and a copy of this report was provided to facility representative.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction