Senior Care Records.

Facility Evaluation Report

Hills of Highland, the, Santa Ana11/04/2025Licence 306006571

Capacity6
Census6
Date signed11/04/2025 04:25:53 PM
Name of licensing program analystBrandon Lopez
Name of licensing program managerSheila Santos
The inspector’s account

On November 4, 2025, Licensing Program Analysts (LPAs) Brandon Lopez and Garlli Tat made an unannounced visit to the facility to conduct the required annual inspection. LPA were greeted and granted entry into the facility by care giving staff after explaining the purpose for the visit. Licensees (LIs) Allen Medina and Keak Vongphakdy were notified via telephone and later arrived to assist with the inspection. LPAs observed that Administrator Bhonalyn Ladia has a valid Administrator certificate which expires on January 29, 2027.

The facility is a Residential Care Facility for the Elderly (RCFE) licensed for six non-ambulatory residents and has a hospice waiver for six. The facility is a single story home with five resident bedrooms, one of which is shared, two staff bedrooms, five resident bathrooms, a living room, a dining room, a kitchen, a staff office, and a detached two car garage. LPAs, accompanied by the LIs, conducted a tour of the interior portions of the facility. On today's visit, LPAs observed six residents in care and two care giving staff present. LPAs observed residents relaxing in the living room and in their respective bedrooms. LPAs observed the See Something, Say Something poster (PUB 475) mounted on the wall by the entryway of the facility. LPAs inspected the five resident bedrooms and observed them to be free of hazards. LPAs observed resident bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPAs observed resident beds to have clean linens and blankets. LPAs observed additional linens to be stored in a hallway closet. LPAs inspected the five resident bathrooms and observed them to be clean. LPAs observed resident bathrooms to be equipped with grab bars and nonskid floor mats. Faucets and toilets were operational. Hot water temperature measured between 111.7 and 113.3 degrees Fahrenheit. LPAs observed the two staff bedrooms to be clear of any hazards.

LPAs observed the facility has a two day perishable and a seven day non-perishable food supply on hand in the kitchen. CONTINUED ON 809-C

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction