Senior Care Records.

Facility Evaluation Report

Hills of Highland, the, Santa Ana04/06/2026Licence 306006571

Capacity6
Census0
Date signed04/06/2026 09:57:50 AM
Name of licensing program analystBrandon Lopez
Name of licensing program managerSheila Santos
The inspector’s account

On April 6, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management - Health Checks inspection. LPA was greeted and granted entry into the facility by Administrator Eleazar Cuyson.

On today's visit, LPA observed the facility currently has no residents in care and is currently vacant. LPA, accompanied by the AD, conducted a tour of the physical plant of the facility. LPA inspected the five resident bedrooms and observed them to be free of hazards. LPA observed the lights in each of the resident's bedroom to be operational. LPA inspected the five bathrooms located in the facility, three of which are dedicated for resident use. LPA observed bathrooms to be clean. Bathrooms were equipped with grab bars and non-skid floor mats. Hot water temperature measured between 128.3 and 129.9 degrees Fahrenheit. LPA conducted a tour of the kitchen area. LPA observed kitchen appliances to be clean and operational. LPA observed the six burner gas stove lights unassisted. LPA observed the facility has a three day emergency food and water supply stored in the kitchen pantry. LPA observed all of the facilities utilities, such as the electricity, water, gas, and internet, to be operational during the visit.

LPA, accompanied by the AD, conducted a tour of the exterior portions of the facility. LPA observed the exterior to be free of any obstructions or hazards. LPA conducted interviews with three staff during the visit. One out of the three staff reported that they were up to date on their wages. However, two staff stated that they have not received the remaining of their wages for the March 7, 2026 pay period, and have not received any of their wages for March 22, 2026 pay period. The two staff stated that they have still not been updated on when they will receive their wages for these two pay periods. LPA also conducted an interview with the landlord of the property via telephone, Witness #1 (W1). CONTINUED ON LIC809-C

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction