Complaint Investigation Report

The investigation determined as follows: Regarding the allegation licensee is not maintaining required food supplies on the premises , it was reported there was not enough food in the refrigerator or pantry . LPA Arias conducted an annual inspection on 06/20/2025 and observed at least two days of perishable food and at least seven days of nonperishable food at the facility. On this day, LPA Arias once again observed sufficient food available at the facility. The facility has a total of four refrigerators containing food on-site. Staff 1 (S1) stated licensee brings food to the facility at least twice a week.

Regarding the allegation facility has expired food, it was reported a fraction of food was expired. During the annual inspection conducted on 06/20/2025 and during today's investigation, LPA did not observe any expired food. LPA observed hand written expiration dates on nonperishable food. S1 stated they audit the expiration dates weekly and if there is ever any expired food discovered, it is disposed of. LPA interviewed client 1 (C1) and they stated food is of good quality and tastes good.

Regarding the allegation licensee is not maintaining updated client records, it was reported that the consent forms, emergency medical treatment forms, Client Developmental Evaluation Reports (CDERS), and Individual Program Plans (IPP's) for each resident, were not updated. LPA reviewed client records and found the following: C1's quarterly IPP was completed on 04/14/2025, annual IPP was completed on 10/30/2024, CDERS completed on 10/30/2024, consent form completed on 10/30/2024, and emergency medical treatment form completed on 10/30/2024. Client 2 (C2)'s quarterly IPP was completed on 06/06/2025, annual IPP was completed on 12/17/2024, CDERS completed on 12/17/2024, consent form completed on 12/23/2024, and emergency medical treatment form completed on 12/23/2024. Client 3 (C3)'s quarterly IPP was completed on 05/16/2025, annual IPP was completed on 11/25/2024, CDERS completed on 11/25/2024, consent form completed on 11/25/2024, and emergency medical treatment form completed on 11/25/2024. Client 4 (C4)'s quarterly IPP was completed on 06/06/2025, annual IPP completed on 03/14/2025, CDERS completed on 03/14/2025, consent form completed on 03/14/2025, and emergency medical treatment form completed on 03/14/2025.

Regarding the allegation the licensee is not properly securing tools and chemicals, it was reported that the backyard appeared in unsafe conditions, tools were not properly stored away, and neither were chemical sprays. During the annual inspection conducted on 06/20/2025 and during today's investigation, LPA did not observe any tools or chemicals not properly stored away. The facility was observed to be in a safe condition.