Senior Care Records.

Complaint Investigation Report

Clearwater at North Tustin, Santa Ana03/20/2023Licence 306006040

Census95
Date signed03/20/2023 12:39:04 PM
The inspector’s account

sustained a hematoma on her forehead and a broken clavicle per incident report.

Based on the information gathered during the investigation, there was not definitive supporting evidence or supporting witness statements to substantiate neglect or lack of supervision on the part of Clearwater staff. The allegation is deemed unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Jennifer Kornmann and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction