Complaint Investigation Report

Regarding the allegation that the facility does not have a Program Director: it was alleged that the facility does not have an approved Program Director at the facility and that while the facility had submitted some potential candidates for Program Director, these candidates did not meet DHCS’ minimum requirements. LPA reviewed a witness statement dated June 13, 2024, which corroborated the allegation. LPA interviewed CD and LE who admitted that DHCS has not approved a Program Director for this facility.

During the course of the investigation, the Department obtained sufficient evidence to substantiate the allegation mentioned above. The preponderance of evidence standard has been met; therefore, the above allegation is Substantiated. See LIC9099D for cited deficiencies per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report and appeal rights was discussed with and provided to facility representative.