Complaint Investigation Report

306005892-5-14-2025-22-AS-CMAZ-DGPUQJ-20250515154712

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

ORANGE COUNTY RO , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/24/2023 and conducted by Evaluator Victoria Bertozzi

COMPLAINT CONTROL NUMBER: 22-AS-20230524133635

Facility Staff member lacks required training.

Licensing Program Manager Victoria Bertocontacted facility to deliver findings regarding the above mentioned complaint allegation and spoke with Jennifer Devore.

Facility Staff member lacks required training - Complaint alleges that facility was found to be out of compliance with Title 9 regulatory requirements in which one (1) employee was found to lack 20 hours of in-service training. Complaint did not identify the individual who is lacking the training. Title 22 regulations does not identify a specific amount of in-service training hours required. Annual inspection conducted 10/31/2024 included staff file review and indicated that all staff had required training.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.