Complaint Investigation Report

Based on client and staff records review conducted, LPA determined that facility does not have signed admission agreements for clients and the direct care staff at the facility do not meet the minimum requirements to work at the facility. The preponderance of evidence standard has been met; therefore, the above allegations are found to be substantiated. Deficiencies are being cited per Title 22 Division 6 of the California Code of regulations. (See LIC9099-D).

Program Director (PD) Bobby Santangelo was contacted by phone at 10:12 a.m., an exit interview was conducted and a copy of this report, and appeal rights were left at the facility.