Senior Care Records.

Complaint Investigation Report

Alter Behavioral Health - Capistrano Beach, LLC, San Juan Capistrano01/24/2025Licence 306006520

Census6
Date signed01/24/2025 09:57:49 AM
The inspector’s account

interviews with two of two staff, treatment plans get updated weekly; however, no evidence of weekly updates was found.

Therefore, based on the preponderance of evidence through records obtained and reviewed the allegation facility staff did not ensure that clients goals were documented in treatment plan is determined to be SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred.

The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8.

An exit interview was conducted with Administrator Whitney Buss and a copy of this report and appeal rights was provided .

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction