Complaint Investigation Report

Administrator states providing notices to residents and families regarding water and electric shut offs. LPA toured the facility on three different occasions and observed precautions in place to minimize disturbances to residents. Facility has blocked off areas where construction is taking place. Based on observations and interviews conducted, LPA is unable to corroborate the allegations. Therefore, the allegations are deemed unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted and a copy of this report was provided to facility.