Complaint Investigation Report

306006472-5-14-2026-22-AS-AORZ-DUMRKX-20260601130616

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/20/2026 and conducted by Evaluator Kimberly Lyman

COMPLAINT CONTROL NUMBER: 22-AS-20260420154329

Staff member worked while under the influence of drugs, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit.

During the course of the investigation, LPA toured the memory care unit and interviewed staff. Regarding the allegation that staff member worked while under the influence of drugs, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care, the investigation revealed the following: Five out of five staff interviewed deny any knowledge of a staff being present under the influence. Five out of five staff deny any staff sleeping in the facility before their shift. Administrator indicates no knowledge as well and confirms there have been no write-ups or terminations for this type of behavior. Based on interviews conducted, LPA is unable to corroborate the allegation. Therefore, the allegation is deemed unsubstantiated, meaning that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and a copy of this report was provided to facility.