Senior Care Records.

Complaint Investigation Report

Rosehaven 1, San Clemente03/21/2022Licence 306003893

Census5
Date signed03/21/2022 12:51:10 PM
The inspector’s account

up in the living room without consent from responsible parties but states it was removed after reviewing licensing regulations. Witnesses confirm the video camera was in the living room. During tour of the facility, LPA observed items in disrepair in the facility including broken cupboards, an entrance ramp in disrepair, broken furniture on the patio, and kitchen cupboard missing molding. During the course of the investigation, LPA observed that Administrator has not had a current administrator certificate since 09/30/2019. LPA observed cockroaches in the kitchen cupboards and resident room. Based on observations made and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of .Regulations, (Title 22, Division 6, Chapter 8) are being cited on the attached LIC 9099D.

Citation previously issued on 11/02/2021 for the allegation of facility in disrepair

Citation issued previously on 11/23/2021 facility has pests.

Citation previously issued on 11/02/2021 for lack of current administrator certificate.

Exit interview conducted and a copy of the report provided as well as appeal rights..

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction