Complaint Investigation Report

It was alleged that staff behavior poses a risk to resident while in care. Based on interviews conducted on 09/07/2023 by LPA Martinez 5 residents stated staff is good and they have no complaints. Per interviews with current 2 out of 2 staff stated R1 has not resided in the facility and denied any behavior that would pose a risk to residents.

Therefore, based on the preponderance of evidence through interviews the allegations staff are threatening a resident while in care and staff behavior poses a risk to resident while in care are determined to be UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted, and a copy of this report was provided.