Complaint Investigation Report

On 4/3/22, a tour of the physical plant was conducted at the facility and records were reviewed. At the time of visit, resident records were stored in an unlocked closet. This did not ensure confidentiality.

Interviews regarding an unsafe and unhealthful environment disclosed that R1 was observed in the hallway in his underwear or a towel and was often heard yelling at R2,

Based upon the review of records and interviews, the preponderance of evidence has been met and the allegations are substantiated.

An exit interview was conducted and a copy of this report and appeal rights were provided to Cheryll Amorsolo.