Complaint Investigation Report
Census4
Date signed03/14/2023 12:10:26 PM
Based on the preponderance of evidence gathered through multiple interviews with interviewees the allegation " Staff is Verbaly abusing resident," has been met; Therefore, the allegation listed above is deemed to be SUBSTANTIATED. The Facility Staff failed to keep the clients in care free of verbal abuse.
The facility is being cited per Title 22, Division 6 of the California Code of Regulations. (SEE LIC 809-D)
An exit interview was conducted with (L/AD) Rafael Torres and a copy of this report, along with LIC9099-D, Appeal Rights were provided at exit.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction