Complaint Investigation Report

for Resident 1 (R1). Per OPD Incident report R1 reported that they discovered that $400 was missing from their room. Per OPD Incident report the date/time item was discovered missing is listed as 06/12/23 at 4:00 PM. During the course of the interviews ED stated that a Police report was filed with the OPD on 06/30/23. The facility filed a Police report 18 days after the discovery of R1’s stolen property. During the interviews with residents, R1 reported that they notified management, but that management did not file a Police report.

Based on the interviews which were conducted and the records that were reviewed, the preponderance of evidence standard has been met, therefore the following allegation: facility did not report theft of resident's personal belongings is deemed SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8 is being cited on the attached LIC 9099D.

An exit interview was conducted with Wellness Director (WD) Ruby Raccamagao and a copy of this report along with the Appeal Rights were provided at the time of this visit.