Complaint Investigation Report

According to S1 request were made to address the lack of benefits for C1. S1 confirmed there was no order to stop either of the medications. C1 just ran out and did not receive a refill because his medical coverage expired.

Based on the evidence gathered through interviews the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Violations are being cited per California Code of Regulations Title 22.

An exit interview was conducted and a copy of this report and appeal rights were provided.